The theme on 20.11.2019 is The image of the future and new business models for aftermarket sales in the automotive industry.

The theme is divided into four sections, each in which perspectives are sought for the future challenges of maintenance and repair activities.

  • The continuing development of technology
  • Renewable business models
  • Networking and intelligence 
  • The increase in societal requirements 

Timetable (changes possible):

at
8.15 - Registration

8.50 - Welcome speech
9.00 - Opening address
9.20 - The Future of Automotive Aftermarket
9.50 - Getting rid of unnecessary doing to reach better profitability

10.20 - Break

10.40 - The European Aftermarket - a brief overview, evolution of the market and outlook on global trends

11.40 - Lunch and networking

Divided into theme-specific sub-sessions

13.30 - Connectivity – communication between vehicles
14.10 - Particle Emissions in the exhaust cleaned – what about road, tires and brakes?
14.50 - How the fleet owner choose the workshop?

13.30 - Who is going to take part in growing EV Charging Business?
14.10 - Aluminium, world’s most common metal – effects for workshop?
14.50 - Advanced Driver Assistance Systems will effect Automotive Aftermarket?

15.20 - Break

16.00 - Better turnaround, efficiency and customer satisfaction by 24h service
16.30 - Reaching results with teamwork – in Workshop or in F1-Team
17.00 - Conclusions

17.10 - Networking with cocktails